Comments on: Big oops for my beloved Lingo http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/ Fri, 12 Mar 2010 00:12:03 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Kaila Colbin http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/comment-page-1/#comment-1997 Kaila Colbin Thu, 17 Jul 2008 02:44:46 +0000 http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/#comment-1997 I'm with you, Mike -- I'm pretty disappointed. I emailed them about receiving all these email addresses, and the next email I got from them was one asking me to refer a friend! Not with service like that, I won't! I’m with you, Mike — I’m pretty disappointed. I emailed them about receiving all these email addresses, and the next email I got from them was one asking me to refer a friend! Not with service like that, I won’t!

]]> By: Mike http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/comment-page-1/#comment-1996 Mike Wed, 16 Jul 2008 23:57:20 +0000 http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/#comment-1996 They are terrible. Awful call quality, and the customer service is both inefficient and deceiptful. I tried to cancel my service (not the first time). They told me they would wave the next month's fee if I kept it. I told them I wasn't interested. They then told me they would actually charge me for the following month if I canceled my service (because I was within 10 days of the next billing cycle). I know they want to keep the business, but this is ridiculous. I've only kept the service to keep from losing my phone number, as I've been forwarding my Lingo number to a phone line with AT&T for several months now. Now they tell me they'll charge me more if I cancel the service than if I keep it. This after having me on hold for 40 minutes, after months of poor service (dropped calls, lots of static), and them blaming my ISP for poor call quality! I never blog about things like this, but they just made me sick. They are terrible. Awful call quality, and the customer service is both inefficient and deceiptful.

I tried to cancel my service (not the first time). They told me they would wave the next month’s fee if I kept it. I told them I wasn’t interested. They then told me they would actually charge me for the following month if I canceled my service (because I was within 10 days of the next billing cycle). I know they want to keep the business, but this is ridiculous. I’ve only kept the service to keep from losing my phone number, as I’ve been forwarding my Lingo number to a phone line with AT&T for several months now. Now they tell me they’ll charge me more if I cancel the service than if I keep it.

This after having me on hold for 40 minutes, after months of poor service (dropped calls, lots of static), and them blaming my ISP for poor call quality! I never blog about things like this, but they just made me sick.

]]> By: Data ?Dysprotection:? breaches reported last week http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/comment-page-1/#comment-1249 Data ?Dysprotection:? breaches reported last week Mon, 24 Sep 2007 11:53:50 +0000 http://blog.webgenomeproject.org/big-oops-for-my-beloved-lingo/#comment-1249 [...] employee of Lingo VoIP in New Zealand sent out an email that revealed over 14,000 clients’ email addresses in the [...] [...] employee of Lingo VoIP in New Zealand sent out an email that revealed over 14,000 clients’ email addresses in the [...]

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